Privacy Policy for My Sister’s Granola

Last Updated: March 09, 2025

Welcome to My Sister’s Granola! At mysistersgranola.com (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our site.

1. Information We Collect

We collect information from you in the following ways:

a. Personal Information You Provide

When you place an order or interact with our site, we may collect:

  • Name
  • Shipping and billing address
  • Email address
  • Phone number (optional, if provided for shipping or contact purposes)
  • Payment information (processed securely through our payment provider; we do not store full payment details)

b. Automatically Collected Information

When you visit mysistersgranola.com, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information (e.g., operating system)
  • Browsing behavior (e.g., pages visited, time spent on the site, referring URL)

This data is collected using cookies and similar technologies (see Section 5 below).

c. Information from Third Parties

We may receive information from third-party services we use, such as:

  • Payment processors (e.g., confirmation of payment)
  • Shipping partners (e.g., delivery status)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your granola orders, including payment processing and shipping.
  • Communicate with you about your order (e.g., confirmation emails, shipping updates).
  • Improve our website and customer experience (e.g., analyzing site usage).
  • Send you promotional emails about new granola flavors or special offers (only if you opt in).
  • Comply with legal obligations or protect our rights (e.g., fraud prevention).

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who help us operate our business, such as payment processors (e.g., Stripe, PayPal), shipping companies (e.g., USPS, UPS), and website hosting providers.
  • Legal Requirements: If required by law, such as in response to a subpoena or to prevent fraud.
  • Business Transfers: If My Sister’s Granola is sold or merged, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Ensure our site functions properly (e.g., keeping items in your cart).
  • Analyze site performance and visitor trends.
  • Personalize your experience (e.g., remembering your preferences).

You can manage cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our site.

5. Your Choices

  • Email Communications: You can opt out of promotional emails by clicking “unsubscribe” in any email or contacting us at hello@mysistersgranola.com.
  • Account Information: If you create an account, you can update your details by logging in or contacting us.
  • Cookies: Adjust your browser settings to refuse cookies.

6. Data Security

We take reasonable measures to protect your information, such as using secure encryption for payment processing and storing data on protected servers. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

My Sister’s Granola is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will delete it promptly.

8. Your Rights

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you.
  • Requesting correction or deletion of your data.
  • Opting out of data processing for marketing purposes.

To exercise these rights, contact us at hello@mysistersgranola.com.

9. Third-Party Links

Our site may contain links to third-party websites (e.g., payment processors). We are not responsible for the privacy practices of those sites. Please review their policies before providing information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Please check back periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out to us at:

Thank you for choosing My Sister’s Granola! We’re here to make your granola experience delicious and worry-free.